Patient Services Representative (PSR) – Rookwood Family Medicine

1 day ago
United StatesFull TimeFamily Medicine
✓ No Call✓ No Weekends

Job Description

About the Role

Join Mercy Health as a Patient Services Representative (PSR) – Rookwood Family Medicine in United States.

Key Responsibilities

  • up services and record referrals on tracking tool (referral/consults). Responsible for and/or assist in obtaining proper authorizations and pre

Requirements

  • being – personally and professionally. Our

Benefits & Compensation

  • in electronic health record, per protocol Refers patients to financial counselors when additional financial counseling or payment arrangements are needed.
  • Completes accounts in revenue cycle software This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job.
  • Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
  • Education: High School Diploma or GED (required) Licensure/Certification: None Experience: Prior experience in patient registration/healthcare (preferred) Mercy Health is an.

Work Schedule

  • Full-time position.
  • No explicit call, weekend, or night shift information provided.

Apply to join Mercy Health as a Patient Services Representative (PSR) – Rookwood Family Medicine.

Key Skills

Patient RegistrationCustomer ServiceCommunicationAppointment SchedulingInsurance VerificationProblem SolvingData EntryFinancial CounselingMedical Records ManagementReferral CoordinationCash HandlingCharge EntryTechnical SkillsTime ManagementTeam CollaborationCompassion
HealthcareCustomer Service & SupportAdministrativevia Workday

Position Insights

Work-Life Balance Analysis

WeekdayDoc's proprietary algorithm rates Patient Services Representative (PSR) – Rookwood Family Medicine at Mercy Health a 4.0 out of 10 for work-life balance — classified as below average. This places the position in the average range of all Family Medicine physician listings evaluated on our platform. Contributing factors include no on-call duties, no weekend requirements.

Candidates should carefully assess workload expectations and scheduling demands before applying.

Family Medicine — Physician Career Context

This Family Medicine position at Mercy Health is open to physician candidates.

Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.

Nationally, Family Medicine professionals earn a median annual salary of approximately $265k, with the typical range spanning $200k to $340k depending on experience, location, and practice setting.

Location & Logistics

This position is based in United States.

Why This Position Stands Out

  • No on-call requirements — clinicians are completely off-duty after hours
  • No weekend shifts — preserving personal and family time

Skills, Responsibilities & Benefits

Key skills and qualifications: Patient Registration, Customer Service, Communication, Appointment Scheduling, Insurance Verification, Problem Solving, Data Entry, Financial Counseling. Candidates with experience in these areas may be especially well-suited for this Family Medicine role.

Core responsibilities: The Patient Services Representative serves as the primary point of contact for patients, handling registration, scheduling, and customer service. They are responsible for processing patient information, verifying insurance, and ensuring a smooth patient flow.

Benefits package: Medical, Dental, Vision, Prescription Coverage, HSA/FSA Options, Life Insurance, Mental Health Resources, Discounts. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more Family Medicine physician jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.

Mercy Health logo

About Mercy Health

Hospitals and Health Care
Cincinnati, Ohio
0-2

Benefits & Perks

Medical
Dental
Vision
Prescription Coverage
HSA/FSA Options
Life Insurance
Mental Health Resources
Discounts
4.0

Work-Life Balance Score

Below Average

Protective Factors (2)

No on-call (β=6.95; p<0.001 for ↓ exhaustion)

No weekends (57% ↓ work-life conflict)

Interpretation: Position shows moderate burnout protection with 2 validated protective factors.

Job Details

Employment Type

Full Time

Posted

yesterday