Travel Experience Counselor I

Carlson Wagonlit Travel (CWT)

13 days ago

RemoteFull TimeGeneral MedicineNot on LinkedIn

✓ No Call✓ No Weekends

Job Description

About the Role

Join Carlson Wagonlit Travel (CWT) as a Travel Experience Counselor I in [object Object]. En CWT- an Amex GBT Solution buscamos Consultores de Viaje. Unirte a nosotros significa ser parte de una empresa global líder en la industria de viajes, que promueve un entorno colaborativo, multicultural y emprendedor.

Work Schedule

Full-Time position.

Remote position - work from anywhere.

Flexible scheduling available.

Apply to join Carlson Wagonlit Travel (CWT) as a Travel Experience Counselor I.

Key Skills

Customer ServiceTravel ManagementReservationsChange ManagementCancellation HandlingFlight BookingHotel BookingCar Rental BookingWorld-Class ServiceCommunicationComputer LiteracyTypingEmail

Key Responsibilities

The role involves managing and organizing client travel arrangements, including handling requests for changes, cancellations, and rescheduling, as well as making reservations for flights, hotels, and cars. The primary focus is on providing basic customer service through limited channels to ensure an excellent and differentiating travel experience.

Requirements

Applicants must have a minimum of a high school education, with studies related to customer service or the travel sector being desirable. Key expectations include a willingness to learn, a positive attitude, excellent customer service skills across voice, chat, and email, and strong proficiency with computer tools like email, internet navigation, typing, and text editors.

Customer Service & SupportHospitalityTransportationAdministrativevia Taleo