Member Advocate II-Yukon (Counselor)

WEOKIE Federal Credit Union logo
WEOKIE Federal Credit Union
8 days ago
United StatesFull TimeGeneral MedicineinNot on LinkedIn
✓ No Call✓ No Weekends

Job Description

Public Service Loan Forgiveness (PSLF) Eligible

This position qualifies for federal student loan forgiveness. After 10 years of qualifying payments while working full-time for a nonprofit employer, the remaining balance on your Direct Loans may be forgiven.

About the Role

Join WEOKIE Federal Credit Union as a Member Advocate II-Yukon (Counselor) in United States.

Key Responsibilities

  • Performs other duties as assigned.
  • Exceptional service will be provided by being knowledgeable, engaging with members, making members feel valued and consistently applying defined service standards.
  • Products and services are proactively recommended based on member needs.
  • Operate within the acceptable ranges of balancing and quality work parameters, while maintaining a high level of member service.

Requirements

  • High School Diploma or GED required.
  • At least 6 months in the retail financial services industry is required.
  • Strongly Encouraged to earn or hold Certified Credit Union Financial Counselor (CCUFC) designation.
  • Previous supervisory skills are preferred but not required.

Benefits & Compensation

  • PSLF eligible (Public Service Loan Forgiveness).

Work Schedule

  • Full-time position.
  • No explicit call, weekend, or night shift information provided.

This position offers student loan benefits. Work with WEOKIE Federal Credit Union in United States.

Key Skills

Member Relationship BuildingProduct RecommendationAccount ProcessingIRA MaintenanceTrust AccountsCommercial AccountsData EntryTransaction ProcessingRisk MitigationPolicy AdherenceMember Service StandardsOutbound CallingVault DutiesFinancial Needs Assessment
Finance & AccountingCustomer Service & SupportAdministrativevia Adp
WEOKIE Federal Credit Union logo

About WEOKIE Federal Credit Union

Financial Services
Oklahoma City, OK
0-2
4.0

Burnout Score

Below Average

Protective Factors (2)

No on-call (β=6.95; p<0.001 for ↓ exhaustion)

No weekends (57% ↓ work-life conflict)

Interpretation: Position shows moderate burnout protection with 2 validated protective factors.

Job Details

Employment Type

Full Time

Posted

8d ago