Member Advocate II-Yukon (Counselor)
8 days ago
United StatesFull TimeGeneral MedicineNot on LinkedIn
✓ No Call✓ No Weekends
Job Description
Public Service Loan Forgiveness (PSLF) Eligible
This position qualifies for federal student loan forgiveness. After 10 years of qualifying payments while working full-time for a nonprofit employer, the remaining balance on your Direct Loans may be forgiven.
About the Role
Join WEOKIE Federal Credit Union as a Member Advocate II-Yukon (Counselor) in United States.
Key Responsibilities
- Performs other duties as assigned.
- Exceptional service will be provided by being knowledgeable, engaging with members, making members feel valued and consistently applying defined service standards.
- Products and services are proactively recommended based on member needs.
- Operate within the acceptable ranges of balancing and quality work parameters, while maintaining a high level of member service.
Requirements
- High School Diploma or GED required.
- At least 6 months in the retail financial services industry is required.
- Strongly Encouraged to earn or hold Certified Credit Union Financial Counselor (CCUFC) designation.
- Previous supervisory skills are preferred but not required.
Benefits & Compensation
- PSLF eligible (Public Service Loan Forgiveness).
Work Schedule
- Full-time position.
- No explicit call, weekend, or night shift information provided.
This position offers student loan benefits. Work with WEOKIE Federal Credit Union in United States.
Key Skills
Member Relationship BuildingProduct RecommendationAccount ProcessingIRA MaintenanceTrust AccountsCommercial AccountsData EntryTransaction ProcessingRisk MitigationPolicy AdherenceMember Service StandardsOutbound CallingVault DutiesFinancial Needs Assessment
Finance & AccountingCustomer Service & SupportAdministrativevia Adp
4.0
Burnout Score
Below Average
Protective Factors (2)
No on-call (β=6.95; p<0.001 for ↓ exhaustion)
No weekends (57% ↓ work-life conflict)
Interpretation: Position shows moderate burnout protection with 2 validated protective factors.
Job Details
Employment Type
Full Time
Posted
8d ago
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