Patient Services Representative (PSR) - Family Medicine Resident Practice

2 months ago
United StatesFull TimeFamily Medicine
✓ No Weekends

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Job Description

About the Role

Join Mercy Health BSMH as a Patient Services Representative (PSR) - Family Medicine Resident Practice in United States. Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination.

Key Responsibilities

  • up services and record referrals on tracking tool (referral/consults). Responsible for and/or assist in obtaining proper authorizations and pre

Requirements

  • being—personally and professionally. Our

Benefits & Compensation

  • in electronic health record, per protocol Refers patients to financial counselors when additional financial counseling or payment arrangements are needed.
  • Completes accounts in revenue cycle software This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job.
  • Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Work Schedule

  • Full-time position.
  • Call responsibilities required.

Apply to join Mercy Health BSMH as a Patient Services Representative (PSR) - Family Medicine Resident Practice.

Key Skills

Patient RegistrationDemographic VerificationInsurance VerificationAppointment SchedulingOrder TranscriptionFinancial Options ExplanationMedical Records UpdatingCustomer ServiceCall HandlingProblem ResolutionAdmission Paperwork ProcessingLiability CalculationPayment ProcessingCash Drawer ReconciliationReferral SchedulingAuthorization Obtaining
HealthcareCustomer Service & SupportAdministrativevia Phenompeople

Position Insights

Work-Life Balance Overview

This Patient Services Representative (PSR) - Family Medicine Resident Practice position at Mercy Health BSMH includes the following lifestyle factors: no weekend requirements. Candidates should review the full job details to assess overall work-life fit.

Family Medicine — Physician Career Context

This Family Medicine position at Mercy Health BSMH is open to physician candidates.

Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.

Nationally, Family Medicine professionals earn a median annual salary of approximately $265k, with the typical range spanning $200k to $340k depending on experience, location, and practice setting.

Location & Logistics

This position is based in United States.

Skills, Responsibilities & Benefits

Key skills and qualifications: Patient Registration, Demographic Verification, Insurance Verification, Appointment Scheduling, Order Transcription, Financial Options Explanation, Medical Records Updating, Customer Service. Candidates with experience in these areas may be especially well-suited for this Family Medicine role.

Core responsibilities: The Patient Services Representative acts as the primary point of contact, responsible for processing patient registration, verifying demographics, obtaining insurance information, and managing appointment scheduling. This role also involves explaining financial options, updating medical records accu...

Benefits package: Competitive Pay, Incentives, Referral Bonuses, 403(b) With Employer Contributions, Medical Coverage, Dental Coverage, Vision Coverage, Prescription Coverage. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more Family Medicine physician jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.

Mercy Health logo

About Mercy Health

Hospitals and Health Care
Cincinnati, Ohio
0-2

Benefits & Perks

Competitive Pay
Incentives
Referral Bonuses
403(b) With Employer Contributions
Medical Coverage
Dental Coverage
Vision Coverage
Prescription Coverage

Protective Factors (1)

No weekends (57% ↓ work-life conflict)

Interpretation: Position includes 1 validated protective factor against burnout.

Job Details

Employment Type

Full Time

Posted

2mo ago