Collection Counselor l

Dovenmuehle Mortgage

1 month ago

United States$19/hrFull TimeGeneral Medicine

✓ No Call✓ No Weekends

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Job Description

About the Role

Join Dovenmuehle Mortgage, Inc. as a Collection Counselor l in United States. Collections Counselor I Full time; Non-Exempt 37.5 hours/week; Overtime as required.

Key Responsibilities

Answer high volume of inbound calls from and/or generate high volume of outbound calls to delinquent borrowers.

Resolve delinquent accounts by demanding and collecting the full amount due, establish a solid plan with the borrower to bring the loan current, or proceed with hardship assistance as appropriate.

Counsel borrowers on options for meeting their payment obligations, explain terms, and arrange repayment plans based on department procedures.

Discuss financial status, review monthly income and expenses, and determine reason for non

Requirements

High School diploma or equivalent.

Solid PC skills: Microsoft applications and loan servicing platforms.

2 years collection experience/customer service experience.

Analytical and problem

Benefits & Compensation

Hourly rate: $19/hr.

Work Schedule

Full-time position.

No explicit call, weekend, or night shift information provided.

Apply to join Dovenmuehle Mortgage, Inc. as a Collection Counselor l.

Key Skills

Call HandlingDebt CollectionAccount ResolutionHardship AssistanceRepayment PlanningFinancial CounselingLoss MitigationRegulatory ComplianceFDCPA KnowledgePolicy AdherenceDatabase MaintenancePayment ProcessingGoal AchievementPC SkillsCommunicationNegotiation

Finance & AccountingCustomer Service & SupportLegalAdministrativevia Adp

Position Insights

Work-Life Balance Analysis

WeekdayDoc's proprietary algorithm rates Collection Counselor l at Dovenmuehle Mortgage a 6.0 out of 10 for work-life balance — classified as good. This places the position in the top 35% of all General Medicine physician listings evaluated on our platform. Contributing factors include no on-call duties, no weekend requirements.

This score reflects a generally positive work environment with some areas for improvement. Clinicians should evaluate scheduling and workload expectations carefully.

General Medicine — Physician Career Context

This General Medicine position at Dovenmuehle Mortgage is open to physician candidates.

Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.

Compensation Analysis

This position also offers production-based compensation: $19 per hourly. Production bonuses can significantly increase total earnings above the stated base salary range.

Location & Logistics

This position is based in United States.

Why This Position Stands Out

No on-call requirements — clinicians are completely off-duty after hours
No weekend shifts — preserving personal and family time
Transparent compensation ($0k–$0k)

Skills, Responsibilities & Benefits

Key skills and qualifications: Call Handling, Debt Collection, Account Resolution, Hardship Assistance, Repayment Planning, Financial Counseling, Loss Mitigation, Regulatory Compliance. Candidates with experience in these areas may be especially well-suited for this General Medicine role.

Core responsibilities: This role serves as the primary contact for delinquent mortgage accounts, managing a high volume of inbound and outbound calls to resolve delinquencies, establish payment plans, or arrange hardship assistance. Responsibilities include counseling borrowers on financial status, explaining options like...

Benefits package: Medical, Dental, Vision, Wellness, Flexible Spending Account, Employee Assistance Program, Life Insurance, Short Term Disability. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more General Medicine physician jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.