Patient Service Associate I - Family Medicine - Center City (Full-time)

2 months ago
Philadelphia, PennsylvaniaFull TimeFamily Medicine
✓ No Call✓ No Weekends✓ No Nights

Job Description

About the Role

Join Jefferson Health Plans as a Patient Service Associate I - Family Medicine - Center City (Full-time) in United States. Job Details Schedule: Monday-Friday, 8am-5pm with 1 rotating evening shift and Saturday. 1 evening a week (shift ends 7pm) and 1 Saturday a month (8am-12 noon).

Key Responsibilities

  • as requested or assigned.
  • Education: HS Diploma or equivalent required.
  • Experience: Customer service and/or patient facing healthcare experience.

Requirements

  • quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st

Benefits & Compensation

  • time and part
  • time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short

Work Schedule

  • Full-Time position.
  • Weekend coverage may be required.

Apply to join Jefferson Health Plans as a Patient Service Associate I - Family Medicine - Center City (Full-time).

Key Skills

Customer ServicePatient InteractionInsurance VerificationReferral ProcessingDemographic Information ManagementAppointment SchedulingHIPAA ComplianceProblem EscalationProfessional CommunicationEfficient Workflow Management
HealthcareCustomer Service & Supportvia Workday

Position Insights

Work-Life Balance Analysis

WeekdayDoc's proprietary algorithm rates Patient Service Associate I - Family Medicine - Center City (Full-time) at Jefferson Health Plans a 4.0 out of 10 for work-life balance — classified as below average. This places the position in the average range of all Family Medicine physician listings evaluated on our platform. Contributing factors include no on-call duties, no weekend requirements, no night shifts.

Candidates should carefully assess workload expectations and scheduling demands before applying.

Family Medicine — Physician Career Context

This Family Medicine position at Jefferson Health Plans is open to physician candidates.

Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.

Nationally, Family Medicine professionals earn a median annual salary of approximately $265k, with the typical range spanning $200k to $340k depending on experience, location, and practice setting.

Location & Logistics

This position is based in Philadelphia, Pennsylvania.

Why This Position Stands Out

  • No on-call requirements — clinicians are completely off-duty after hours
  • No weekend shifts — preserving personal and family time
  • No night shifts — a daytime-only schedule

Skills, Responsibilities & Benefits

Key skills and qualifications: Customer Service, Patient Interaction, Insurance Verification, Referral Processing, Demographic Information Management, Appointment Scheduling, HIPAA Compliance, Problem Escalation. Candidates with experience in these areas may be especially well-suited for this Family Medicine role.

Core responsibilities: The Patient Services Associate I enhances the patient experience by processing arrival and departure activities and verifying insurance and referrals. They greet and interact with patients and visitors, ensuring an efficient flow of patients to examination rooms.

Benefits package: Health Insurance, Dental, Vision, Life Insurance, AD&D Insurance, Short- and Long-Term Disability, Flexible Spending Accounts, Retirement Plans. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more Family Medicine physician jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.

Jefferson Health Plans logo

About Jefferson Health Plans

Insurance Carriers
0-2

Benefits & Perks

Health Insurance
Dental
Vision
Life Insurance
AD&D Insurance
Short- and Long-Term Disability
Flexible Spending Accounts
Retirement Plans
4.0

Work-Life Balance Score

Below Average

Protective Factors (3)

No on-call (β=6.95; p<0.001 for ↓ exhaustion)

No weekends (57% ↓ work-life conflict)

No nights (Independent predictor ↓ burnout)

Interpretation: Position demonstrates strong burnout protection with 3 validated protective factors.

Job Details

Employment Type

Full-time

Posted

2mo ago

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