Business Technical System Analyst - Physician Services - Enterprise Contact Center

Bon Secours Health System logo
Bon Secours Health System
9 days ago
United StatesFull TimeGeneral MedicineinNot on LinkedIn
✓ No Call✓ No Weekends

Job Description

About the Role

Join Bon Secours Health System as a Business Technical System Analyst - Physician Services - Enterprise Contact Center in United States.

Key Responsibilities

  • develop process flows, review and developing training materials and user guides, troubleshooting business pr.
  • Provide after hours on call support for technologies managed by BSMH Physician Services This document is not.

Requirements

  • being – personally and professionally. Our

Benefits & Compensation

  • Enterprise Contact Center It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60
  • 300.5(a) and 60

Work Schedule

  • Full-time position.
  • Call responsibilities required.

Apply to join Bon Secours Health System as a Business Technical System Analyst - Physician Services - Enterprise Contact Center.

Key Skills

System AnalysisTechnology StrategyWorkflow DesignSolution ImplementationTroubleshootingChange ManagementRequirements GatheringStakeholder CommunicationProcess ImprovementSubject Matter ExpertiseIT System ReviewTraining Material DevelopmentVendor ManagementOn Call SupportCRMContact Center Technology
HealthcareTechnologyCustomer Service & SupportData & Analyticsvia Workday
Bon Secours Health System logo

About Bon Secours Health System

Hospitals and Health Care
Marriottsville, Maryland
2-5

Benefits & Perks

Competitive pay
Incentives
Referral bonuses
403(b) with employer contributions
Medical coverage
Dental coverage
Vision coverage
Prescription coverage
4.0

Burnout Score

Below Average

Protective Factors (2)

No on-call (β=6.95; p<0.001 for ↓ exhaustion)

No weekends (57% ↓ work-life conflict)

Interpretation: Position shows moderate burnout protection with 2 validated protective factors.

Job Details

Employment Type

Full Time

Posted

9d ago