Business Technical System Analyst - Physician Services - Enterprise Contact Center

2 months ago
United StatesFull TimeGeneral Medicine
✓ No Call✓ No Weekends

Job Description

About the Role

Join Bon Secours Health System as a Business Technical System Analyst - Physician Services - Enterprise Contact Center in United States.

Key Responsibilities

  • develop process flows, review and developing training materials and user guides, troubleshooting business pr.
  • Provide after hours on call support for technologies managed by BSMH Physician Services This document is not.

Requirements

  • being – personally and professionally. Our

Benefits & Compensation

  • Enterprise Contact Center It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60
  • 300.5(a) and 60

Work Schedule

  • Full-time position.
  • Call responsibilities required.

Apply to join Bon Secours Health System as a Business Technical System Analyst - Physician Services - Enterprise Contact Center.

Key Skills

System AnalysisTechnology StrategyWorkflow DesignSolution ImplementationTroubleshootingChange ManagementRequirements GatheringStakeholder CommunicationProcess ImprovementSubject Matter ExpertiseIT System ReviewTraining Material DevelopmentVendor ManagementOn Call SupportCRMContact Center Technology
HealthcareTechnologyCustomer Service & SupportData & Analyticsvia Workday

Position Insights

Work-Life Balance Overview

This Business Technical System Analyst - Physician Services - Enterprise Contact Center position at Bon Secours Health System includes the following lifestyle factors: no on-call duties, no weekend requirements. Candidates should review the full job details to assess overall work-life fit.

General Medicine — Physician Career Context

This General Medicine position at Bon Secours Health System is open to physician candidates.

Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.

Location & Logistics

This position is based in United States.

Why This Position Stands Out

  • No on-call requirements — clinicians are completely off-duty after hours
  • No weekend shifts — preserving personal and family time

Skills, Responsibilities & Benefits

Key skills and qualifications: System Analysis, Technology Strategy, Workflow Design, Solution Implementation, Troubleshooting, Change Management, Requirements Gathering, Stakeholder Communication. Candidates with experience in these areas may be especially well-suited for this General Medicine role.

Core responsibilities: This role involves strategizing, developing, and implementing long-term technology solutions by providing business and IT system analysis for complex processes. Key duties include optimizing technology and workflows, assisting with education development, researching best practices, troubleshooting, ...

Benefits package: Competitive pay, Incentives, Referral bonuses, 403(b) with employer contributions, Medical coverage, Dental coverage, Vision coverage, Prescription coverage. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more General Medicine physician jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.

Bon Secours logo

About Bon Secours

Hospitals and Health Care
Marriottsville, Maryland
2-5

Benefits & Perks

Competitive pay
Incentives
Referral bonuses
403(b) with employer contributions
Medical coverage
Dental coverage
Vision coverage
Prescription coverage

Protective Factors (2)

No on-call (β=6.95; p<0.001 for ↓ exhaustion)

No weekends (57% ↓ work-life conflict)

Interpretation: Position shows moderate burnout protection with 2 validated protective factors.

Job Details

Employment Type

Full Time

Posted

2mo ago

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