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JobsSenior Collections Counselor – Mortgage

Senior Collections Counselor – Mortgage

University Bank logo
University Bank
1 day ago
United States — RemoteFull TimeCounselorinNot on LinkedIn
✓ No Call✓ No Weekends

Job Description

About the Role

Join University Bank as a Senior Collections Counselor – Mortgage in United States. Description General Job Summary The Senior Loan Counselor is responsible for collecting on 30 + days delinquent loans. Must be able to counsel borrowers on available to them loss mitigation options.

Key Responsibilities

  • as assigned by management.

Requirements

  • controlled office space. Employee may be subject to florescent lighting, dust, and other normal indoor
  • University Bank is an Equal Opportunity / Affirmative Action Employer

Work Schedule

  • Full-Time position.
  • No explicit call, weekend, or night shift information provided.

Apply to join University Bank as a Senior Collections Counselor – Mortgage.

Key Skills

CollectionsLoss MitigationMortgage Loan ServicingNegotiationRegulatory ComplianceFinancial AnalysisCustomer Relationship ManagementProblem SolvingTime ManagementAnalytical SkillsProfessional CommunicationDefault Servicing
Finance & AccountingCustomer Service & Supportvia Paylocity

Position Insights

Work-Life Balance Analysis

WeekdayDoc's proprietary algorithm rates Senior Collections Counselor – Mortgage at University Bank a 6.0 out of 10 for work-life balance — classified as good. This places the position in the top 35% of all Mortgage Collections counselor listings evaluated on our platform. Contributing factors include no on-call duties, no weekend requirements, remote work flexibility.

This score reflects a generally positive work environment with some areas for improvement. Clinicians should evaluate scheduling and workload expectations carefully.

Mortgage Collections — Counselor Career Context

This Mortgage Collections position at University Bank is open to counselor candidates.

Licensed counselors and therapists are in high demand as mental health awareness grows, with telehealth platforms creating new opportunities for remote practice.

Remote counselor positions in Mortgage Collections have grown significantly in recent years, offering clinicians the ability to maintain a full patient panel without geographic constraints or commute-related burnout.

Location & Logistics

This is a fully remote counselor position. Remote clinicians can practice from any state where they hold an active license, eliminating commute time and offering maximum schedule flexibility. Many remote healthcare positions also allow providers to establish a more sustainable long-term practice pattern.

Why This Position Stands Out

  • No on-call requirements — clinicians are completely off-duty after hours
  • No weekend shifts — preserving personal and family time
  • Fully remote — work from anywhere with an active license

Skills, Responsibilities & Benefits

Key skills and qualifications: Collections, Loss Mitigation, Mortgage Loan Servicing, Negotiation, Regulatory Compliance, Financial Analysis, Customer Relationship Management, Problem Solving. Candidates with experience in these areas may be especially well-suited for this Mortgage Collections role.

Core responsibilities: The Senior Loan Counselor is responsible for collecting on delinquent mortgage loans and counseling borrowers on loss mitigation options to minimize defaults. This includes negotiating payment schedules, calculating repayment plans, and coordinating with investor contacts.

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more Mortgage Collections counselor jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.

University Bank logo

About University Bank

Banking
Ann Arbor, MI
2-5
Website
6.0

Work-Life Balance Score

Top 50%

Protective Factors (3)

Remote work (RR 0.57; 14-23% ↓ burnout)

No on-call (β=6.95; p<0.001 for ↓ exhaustion)

No weekends (57% ↓ work-life conflict)

Interpretation: Position demonstrates strong burnout protection with 3 validated protective factors.

Job Details

Employment Type

Full-time

Posted

yesterday

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