Abuse Hotline Counselor - Remote for applicants who live in Greater Louisville area

Seven Counties Services

11 days ago

United States — RemoteFull TimeGeneral Medicine

✓ No Call

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Job Description

About the Role

Join Seven Counties Services as a Abuse Hotline Counselor - Remote for applicants who live in Greater Louisville area in United States. Job Description: ESSENTIAL JOB FUNCTIONS 1. Provides services over the telephone to callers needing to file reports of alleged neglect, abuse and/or exploitation for children and adults in the State of Kentucky.

Requirements

of 6 months experience in social services/ mental health services preferred.

An equivalent combination of education and experience may be considered in lieu of the 60 hours undergraduate course work.

PHYSICAL DEMANDS Position has no unusual physical demands.

May involve modestly unpleasant situations such as offensive language from callers.

Benefits & Compensation

In an effort to protect our employees, clients and community, we require the COVID and Influenza vaccinations for all employees.

Work Schedule

3rd shift and/or weekend and holiday hours schedule.

Weekend coverage may be required.

Apply to join Seven Counties Services as a Abuse Hotline Counselor - Remote for applicants who live in Greater Louisville area.

Key Skills

Telephone ServicesReport FilingCase Follow-upClient InterviewingInformation GatheringRecord KeepingSuicide Risk ScreeningHomicide Risk ScreeningCrisis InterventionResource ReferralConfidentialityEthical ConductProfessional DemeanorTime ManagementTeamworkTechnology Use

Key Responsibilities

The counselor provides telephone services for reporting alleged neglect, abuse, and exploitation of children and adults in Kentucky, completing necessary state web portal reports and monitoring case status with protective services workers. They are also responsible for screening callers for suicide/homicide risk and connecting high-risk individuals to crisis intervention services.

Social ServicesCustomer Service & SupportHealthcareSecurity & Safetyvia Workday

Position Insights

WeekdayDoc rates Abuse Hotline Counselor - Remote for applicants who live in Greater Louisville area at Seven Counties Services a 4.0/10 for work-life balance — below average.

This position offers no on-call requirements.

This is a fully remote position, allowing clinicians to work from anywhere.

Key skills for this role include Telephone Services, Report Filing, Case Follow-up, Client Interviewing, Information Gathering.