Pet Support Services Counselor
9 days ago
NevadaFull TimeAnimal Support CounselingNot on LinkedIn
✓ No Call✓ No Weekends
Job Description
About the Role
Join The Animal Foundation as a Pet Support Services Counselor in United States.
Key Responsibilities
- and Responsibilities: ● Answers guests' questions and provides accurate information on The Animal Foundation’s policies and procedures in person or on the telephone.
- ● Provides resources and referrals for pet owners needing assistance.
- ● Obtains and ensures detailed records are kept on animals entering the shelter.
Requirements
- ● HS/GED minimum ● Minimum of one (1) year of customer service experience ● Equivalent combination of formal education and appropriate related experience may be considered.
- License & Certification Requirements: ● Some positions may require the incumbent to be at least 21 years of age, and possess and maintain a valid Class C Nevada Driver License.
- For these positions, incumbents under age 25 must possess and maintain a clean driving record, and be licensed for at least three years prior.
- Those over age 25 must possess and maintain a safe driving record that will allow for acceptable insurance risk to the Foundation.
Work Schedule
- Full-Time position.
- No explicit call, weekend, or night shift information provided.
Apply to join The Animal Foundation as a Pet Support Services Counselor.
Key Skills
Customer ServiceAnimal CareRecord KeepingTriageData EntryCommunicationProblem SolvingComputer SkillsAnimal HandlingCleaning ProtocolsTransaction ProcessingTeamwork
Social ServicesCustomer Service & SupportAdministrativeEnvironmental & Sustainabilityvia Adp
4.0
Burnout Score
Below Average
Protective Factors (2)
No on-call (β=6.95; p<0.001 for ↓ exhaustion)
No weekends (57% ↓ work-life conflict)
Interpretation: Position shows moderate burnout protection with 2 validated protective factors.
Job Details
Employment Type
Full-time
Posted
9d ago