NSU00643 - Financial Aid Counselor

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Virginia Information Technologies Agency
3 days ago
Norfolk, Virginia$40K - $42,870Full TimeFinancial AidinNot on LinkedIn
✓ No Call✓ No Weekends

Job Description

Public Service Loan Forgiveness (PSLF) Eligible

This position qualifies for federal student loan forgiveness. After 10 years of qualifying payments while working full-time for a nonprofit employer, the remaining balance on your Direct Loans may be forgiven.

About the Role

Join Norfolk State University as a Financial Aid Counselor – Higher Education in United States. Title: NSU00643 - Financial Aid Counselor State Role Title: Education Support Spec II Hiring Range: $40,000- $42,870 Pay Band: 4 Agency: Norfolk State University Location: Norfolk State University Agency Website: https://www. nsu.

Key Responsibilities

  • Serve as primary point of contact for students requiring information and support before and during the financial aid process.
  • Document tracking and aid processing.
  • Satisfactory Academic Progress & Professional Judgement.
  • Maintain accurate student records in alphabetical order. Internal and external reporting and monitoring.

Requirements

  • Customer service experience
  • Extensive knowledge of federal, state, and institutional aid programs
  • Ability to develop, interpret, and assess federal, state, and institutional policies and procedures Additional Considerations
  • Bachelor's Degree

Benefits & Compensation

  • Salary: $40K - $42,870
  • PSLF eligible (Public Service Loan Forgiveness).

Work Schedule

  • Full-Time position.
  • No explicit call, weekend, or night shift information provided.

This position offers student loan benefits. Work with Norfolk State University in United States.

Key Skills

Financial Aid CounselingCustomer ServiceFederal Aid ProgramsState Aid ProgramsInstitutional Aid ProgramsDocument TrackingStudent Records ManagementExit CounselingScholarship Eligibility ReviewCommunication SkillsProfessional ConductTeam CollaborationProblem SolvingConfidentialityProject ManagementTelephone Etiquette
EducationCustomer Service & SupportAdministrativevia Pageup
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About Virginia Information Technologies Agency

IT Services and IT Consulting
Richmond, VA
2-5
4.0

Work-Life Balance Score

Below Average

Protective Factors (2)

No on-call (β=6.95; p<0.001 for ↓ exhaustion)

No weekends (57% ↓ work-life conflict)

Interpretation: Position shows moderate burnout protection with 2 validated protective factors.

Job Details

Employment Type

Full-time

Posted

3d ago