Care Coordinator, Customer Engagement Team - Evernorth Behavioral Health (Remote)

About the Role

Join Cigna Healthcare as a Care Coordinator, Customer Engagement Team - Evernorth Behavioral Health (Remote) in United States. This position is responsible for supporting a variety of Behavioral Coaching and Clinical programs. Connecting with members to provide telephonic education, support and resources.

Key Responsibilities

• discharge after care follow up for our customers for outpatient levels of care. Outreach customers to advise of appointment availability, in

• network provider listings, insurance

Requirements

• task, and organize workload independently. Preferred competency in using a variety of platforms including: CAMS/DG, TruCare, PRT in CCV or the ability to develop these skills very quickly. Systems

• savvy with ability to retain and implement complex procedural workflows. Ability to work both independently and collaboratively as a team member. Demonstration of creativity and self

• initiative, with ability to work with some autonomy. Strong passion for speaking to and assisting customers to improve their health, well

Benefits & Compensation

• Salary: hourly rate of 24 - 37 USD / hourly

• Signing bonus: $1.

• 18 days PTO.

• 401(k) with employer match.

Work Schedule

• Fixed schedule.

• Remote position - work from anywhere.

This position offers a signing bonus. Work with Cigna Healthcare in United States.