Clinical Applications Specialist

About the Role

LifeStance Health seeks a Clinical Applications Specialist to provide software support for clinicians, patients, and administrative teams. This remote role requires customer-centric problem solving and application troubleshooting.

Key Responsibilities

• Act as primary contact for application issues and workflow questions.
• Assist users via phone and ticketing system.
• Provide root cause analysis and document issues.
• Maintain high customer satisfaction.

Requirements

• Bachelor's degree preferred or equivalent experience.
• 1+ year customer support or software training experience.
• Experience with EHR systems, AdvancedMD preferred.
• Proficient in MS Office.

Benefits & Compensation

• Salary range: $50,000 - $60,000 annually plus bonus plan.
• Comprehensive benefits including medical, dental, vision, AD&D, disability, life insurance.
• 401k with employer match.
• Paid parental leave, PTO, holiday pay.
• Employee Assistance Program.

Work Schedule

• Remote position.
• Fixed schedule.
• Call, weekend, and night shift requirements not explicitly stated.

This role offers a chance to work remotely with a supportive team and competitive benefits. Apply today to join a fast-growing mental health practice.