Patient Services Representative - Winthrop Family Medicine

1 month ago
United StatesFull TimeFamily Medicine
✓ No Call✓ No Nights

Job Description

About the Role

Join MaineGeneral Health System as a Patient Services Representative - Winthrop Family Medicine in United States.

Key Responsibilities

  • Your day will never be boring.
  • Acting in this capacity requires a wide range of skills, including computer proficiency, multitasking, and the ability to work independently.
  • The Work: Greets patients, answers phones, and performs clerical duties as needed to support clinical departments Schedules appointment times using computerized scheduling programs Verifies insurance.

Benefits & Compensation

  • 401(k) with employer match.

Work Schedule

  • Full-Time position.
  • Weekend coverage may be required.
  • Day shift only - no nights.

This position offers day shifts only. Work with MaineGeneral Health System in United States.

Key Skills

Patient AdvocacyAccess SpecialistService CoordinationScheduling AppointmentsInsurance Information CollectionPatient Record MaintenanceCommunication FacilitationComputer ProficiencyMultitaskingIndependent WorkClerical DutiesInsurance VerificationPayment CollectionAnalytical SkillsProblem-Solving SkillsMicrosoft Office Suite

Requirements

Candidates should possess an innate sense of empathy and experience in customer service, which can come from various backgrounds including medical offices, retail, or teaching. Required abilities include computer proficiency, multitasking, strong attention to detail, and the capacity to work independently.
HealthcareCustomer Service & SupportAdministrativevia Workday

Position Insights

Work-Life Balance Analysis

WeekdayDoc's proprietary algorithm rates Patient Services Representative - Winthrop Family Medicine at MaineGeneral Health System a 6.0 out of 10 for work-life balance — classified as good. This places the position in the top 35% of all Family Medicine physician listings evaluated on our platform. Contributing factors include no on-call duties, no night shifts.

This score reflects a generally positive work environment with some areas for improvement. Clinicians should evaluate scheduling and workload expectations carefully.

Family Medicine — Physician Career Context

This Family Medicine position at MaineGeneral Health System is open to physician candidates.

Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.

Nationally, Family Medicine professionals earn a median annual salary of approximately $265k, with the typical range spanning $200k to $340k depending on experience, location, and practice setting.

Location & Logistics

This position is based in United States.

Why This Position Stands Out

  • No on-call requirements — clinicians are completely off-duty after hours
  • No night shifts — a daytime-only schedule

Skills, Responsibilities & Benefits

Key skills and qualifications: Patient Advocacy, Access Specialist, Service Coordination, Scheduling Appointments, Insurance Information Collection, Patient Record Maintenance, Communication Facilitation, Computer Proficiency. Candidates with experience in these areas may be especially well-suited for this Family Medicine role.

Core responsibilities: Patient Services Representatives act as patient advocates, access specialists, and service coordinators, ensuring the needs of patients, family members, medical personnel, and administrative staff are met. Key duties include scheduling appointments, collecting insurance information, maintaining pati...

Benefits package: Health Insurance, Dental, Vision, 403(b) with 2% match, 401(a) retirement plan, Employee Assistance Program, Tuition Reimbursement, Life Insurance. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more Family Medicine physician jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.

MaineGeneral Health System logo

About MaineGeneral Health System

Medical Practices
Augusta, Maine
0-2

Benefits & Perks

Health Insurance
Dental
Vision
403(b) with 2% match
401(a) retirement plan
Employee Assistance Program
Tuition Reimbursement
Life Insurance
6.0

Work-Life Balance Score

Top 50%

Protective Factors (2)

No on-call (β=6.95; p<0.001 for ↓ exhaustion)

No nights (Independent predictor ↓ burnout)

Interpretation: Position shows moderate burnout protection with 2 validated protective factors.

Job Details

Employment Type

Full-time

Posted

1mo ago

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