VP Strategic Accounts, Client Success

About the Role

Maven seeks a VP of Strategic Accounts, Client Success to lead the Direct employer team. This role focuses on team leadership, client growth, and strategic advisory.

Key Responsibilities

• Lead and mentor a high-performing team.
• Drive enrollments, retention, upsells, and advocacy.
• Manage client escalations and feedback.
• Represent client success in new business discussions.

Requirements

• 15+ years in account management or client services.
• Experience managing teams.
• Strong communication and analytical skills.
• Willingness to travel.

Benefits & Compensation

• OTE $300,000 - $325,000 per year.
• Stock options and benefits.
• Employer-covered health, dental, vision.
• 16 weeks 100% paid parental leave.
• 401K matching.
• Hybrid work model with in-office meals.

Work Schedule

• Hybrid: 3 days in office (Tue-Thu), remote other days.
• No explicit call, weekend, or night shift requirements stated.