Customer Engagement Manager, Physician Specialty Solutions - Americas

Today
United States — RemoteFull TimeGeneral Medicine

Job Description

About the Role

Join Remitly as a Customer Engagement Manager – Healthcare Solutions in United States. About the Role We are looking for a Customer Engagement Manager to join the Physician Specialty Solutions (PSS) team, supporting hospitals and healthcare professionals across the Americas, with a primary focus on U. S.

Key Responsibilities

  • being and happiness are key to a long and successful career. We are delighted to offer country specific

Benefits & Compensation

  • Click here to access benefits specific to your location.
  • We are committed to providing a fair and accessible hiring process.
  • If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
  • Criminals may pose as recruiters asking for money or personal information.

Work Schedule

  • Full-time position.
  • No explicit call, weekend, or night shift information provided.

Apply to join Remitly as a Customer Engagement Manager – Healthcare Solutions.

Key Skills

Customer EngagementValue RealizationUsage OptimizationRetentionStakeholder ManagementAccount CollaborationRenewal StrategyUsage AnalyticsReportingProduct ExpertiseWorkflow ExpertiseAI AnalyticsCommunicationTrainingCross-sell IdentificationUpsell Identification

Requirements

Candidates must possess strong professional-level English proficiency and significant experience in customer engagement, success, or account support, with a proven ability to manage multiple accounts effectively. Desirable experience includes the healthcare/life sciences industry, familiarity with radiology/pathology workflows, and a focus on renewals over new business sales.
HealthcareCustomer Service & SupportManagement & LeadershipSalesvia Workday

Position Insights

WeekdayDoc rates Customer Engagement Manager, Physician Specialty Solutions - Americas at Remitly a 3.5/10 for work-life balance — below average.

This is a fully remote position, allowing clinicians to work from anywhere.

Key skills for this role include Customer Engagement, Value Realization, Usage Optimization, Retention, Stakeholder Management.

Remitly logo

About Remitly

Financial Services
Seattle, Washington
5-10
3.5

Work-Life Balance Score

Below Average

Protective Factors (1)

Remote work (RR 0.57; 14-23% ↓ burnout)

Interpretation: Position includes 1 validated protective factor against burnout.

Job Details

Employment Type

Full Time

Posted

today