Customer Engagement Manager, Physician Specialty Solutions - Americas

1 month ago
United States — RemoteFull TimeGeneral Medicine

What should this role pay?

See how this position compares to General Medicine market data — salary percentile, benefits comparison, and hiring trends.

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Job Description

About the Role

Join Remitly as a Customer Engagement Manager – Healthcare Solutions in United States. About the Role We are looking for a Customer Engagement Manager to join the Physician Specialty Solutions (PSS) team, supporting hospitals and healthcare professionals across the Americas, with a primary focus on U. S.

Key Responsibilities

  • being and happiness are key to a long and successful career. We are delighted to offer country specific

Benefits & Compensation

  • Click here to access benefits specific to your location.
  • We are committed to providing a fair and accessible hiring process.
  • If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
  • Criminals may pose as recruiters asking for money or personal information.

Work Schedule

  • Full-time position.
  • No explicit call, weekend, or night shift information provided.

Apply to join Remitly as a Customer Engagement Manager – Healthcare Solutions.

Key Skills

Customer EngagementValue RealizationUsage OptimizationRetentionStakeholder ManagementAccount CollaborationRenewal StrategyUsage AnalyticsReportingProduct ExpertiseWorkflow ExpertiseAI AnalyticsCommunicationTrainingCross-sell IdentificationUpsell Identification

Requirements

Candidates must possess strong professional-level English proficiency and significant experience in customer engagement, success, or account support, with a proven ability to manage multiple accounts effectively. Desirable experience includes the healthcare/life sciences industry, familiarity with radiology/pathology workflows, and a focus on renewals over new business sales.
HealthcareCustomer Service & SupportManagement & LeadershipSalesvia Workday

Position Insights

Work-Life Balance Overview

This Customer Engagement Manager, Physician Specialty Solutions - Americas position at Remitly includes the following lifestyle factors: remote work flexibility. Candidates should review the full job details to assess overall work-life fit.

General Medicine — Physician Career Context

This General Medicine position at Remitly is open to physician candidates.

Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.

Remote physician positions in General Medicine have grown significantly in recent years, offering clinicians the ability to maintain a full patient panel without geographic constraints or commute-related burnout.

Location & Logistics

This is a fully remote physician position. Remote clinicians can practice from any state where they hold an active license, eliminating commute time and offering maximum schedule flexibility. Many remote healthcare positions also allow providers to establish a more sustainable long-term practice pattern.

Skills, Responsibilities & Benefits

Key skills and qualifications: Customer Engagement, Value Realization, Usage Optimization, Retention, Stakeholder Management, Account Collaboration, Renewal Strategy, Usage Analytics. Candidates with experience in these areas may be especially well-suited for this General Medicine role.

Core responsibilities: The role focuses on driving adoption, usage, retention, and long-term satisfaction for Physician Specialty Solutions by acting as a strategic partner to account managers and customers. Key duties include conducting customer trainings, monitoring usage analytics, developing renewal strategies, and pr...

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more General Medicine physician jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.

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About Remitly

Financial Services
Seattle, Washington
5-10

Protective Factors (1)

Remote work (RR 0.57; 14-23% ↓ burnout)

Interpretation: Position includes 1 validated protective factor against burnout.

Job Details

Employment Type

Full Time

Posted

1mo ago