Patient Services Representative II, Family Medicine

Sutter Health logo
Sutter Health
1 day ago
United States$30.72/hrFull TimeFamily MedicineinNot on LinkedIn
✓ No Call✓ No Weekends

Job Description

About the Role

Join Sutter Health as a Patient Services Representative II, Family Medicine in United States. We are so glad you are interested in joining Sutter Health! Organization: SGMF-Sutter Gould Med Foundation Position Overview: Serves as the first point of contact for patients entering the medical facility.

Benefits & Compensation

  • Hourly rate: $30.72/hr.

Work Schedule

  • Full-time position.
  • No weekends required.

Apply to join Sutter Health as a Patient Services Representative II, Family Medicine.

Key Skills

Patient ServicesCheck-inInformation VerificationAppointment SchedulingElectronic Health Record (EHR)Intake ProceduresForm CompletionPayment CollectionCommunicationRegulatory AdherenceTime ManagementOrganizational SkillsComputer ApplicationsMicrosoft Office SuiteProblem SolvingPHI Privacy

Key Responsibilities

The representative acts as the initial contact for patients in an outpatient facility, greeting them, verifying information, scheduling appointments, and updating the Electronic Health Record (EHR). This role also facilitates intake procedures like form completion and payment collection while ensuring patient privacy and safety.

Requirements

A High School Diploma or equivalent education/experience is required, along with at least one year of recent relevant experience. Candidates must possess basic knowledge of insurance policies, billing, strong communication skills, and proficiency with computer applications like Microsoft Office.
HealthcareAdministrativeCustomer Service & Supportvia Workday
Sutter Health logo

About Sutter Health

Medical Practices
Tracy, California
0-2

Benefits & Perks

Benefits
1.8

Burnout Score

Below Average

Protective Factors (2)

No on-call (β=6.95; p<0.001 for ↓ exhaustion)

No weekends (57% ↓ work-life conflict)

Interpretation: Position shows moderate burnout protection with 2 validated protective factors.

Job Details

Employment Type

Full Time

Posted

yesterday