Account Resolution Counselor

4 days ago

United StatesFull TimeGeneral Medicine

✓ No Call✓ No Weekends

What should this role pay?

See how this position compares to General Medicine market data — salary percentile, benefits comparison, and hiring trends.

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Job Description

About the Role

Join CommunityAmerica Credit Union as a Account Resolution Counselor in United States.

Key Responsibilities

& Responsibilities Contact, control and follow up all delinquent accounts by phone and/or letter.

Notify co-applicants, cosigners, or guarantors of delinquent accounts and obtain payment arrangements.

Analyze and determine reasons for either actual or potential delinquency and assist members in developing a plan to pay accounts current.

Provide counseling and budgeting suggestions in assisting members with repayment of obligations.

Requirements

Education and Experience Requirements: Four-year degree and one year of collection experience preferred.

In place of a degree, three years of collection experience could be substituted.

Required Knowledge, Skills and Abilities: General knowledge of collection practices.

Must have experience in collections of Installment, Credit Card and Real estate Loans.

Work Schedule

Full-Time position.

Weekend coverage may be required.

Apply to join CommunityAmerica Credit Union as a Account Resolution Counselor.

Key Skills

CollectionsFinancial servicesLoan delinquency managementCredit card accountsCounselingBudgetingConflict resolutionDocumentationCredit bureau reportsCommunicationDetail orientedPC literateTime managementCustomer service

Finance & AccountingCustomer Service & SupportAdministrativevia Icims

Position Insights

Work-Life Balance Overview

This Account Resolution Counselor position at CommunityAmerica Credit Union includes the following lifestyle factors: no on-call duties, no weekend requirements. Candidates should review the full job details to assess overall work-life fit.

General Medicine — Physician Career Context

This General Medicine position at CommunityAmerica Credit Union is open to physician candidates.

Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.

Location & Logistics

This position is based in United States.

Why This Position Stands Out

No on-call requirements — clinicians are completely off-duty after hours
No weekend shifts — preserving personal and family time

Skills, Responsibilities & Benefits

Key skills and qualifications: Collections, Financial services, Loan delinquency management, Credit card accounts, Counseling, Budgeting, Conflict resolution, Documentation. Candidates with experience in these areas may be especially well-suited for this General Medicine role.

Core responsibilities: The Account Resolution Counselor manages delinquent consumer, real estate, and credit card accounts by contacting members and establishing payment arrangements. They also provide financial counseling and document all collection activities in accordance with credit union policies and regulations.

About WeekdayDoc

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