Phone Counselor

About the Role

Join Santé Group Companies as a Phone Counselor in United States. Who We Are: Santé Group Companies prides itself in being a leader in community-based behavioral and mental health services. Our track record of innovation and growth reflects our ability to deliver diverse and highly individualized services.

Key Responsibilities

• Conduct lethality assessments and dispatch appropriate resources (Police, EMS and/or agency’s mobile crisis team when needed)

• Communicate with clients through live chat, and making follow up calls to substance abuse clients.

• Deescalate clients in crisis over the phone and complete environmental risk and safety assessments

• Develop appropriate and realistic crisis plans, to include follow up tasks depending on nature and severity of client symptoms

Requirements

• time Phone Counselor (in office) Monday to Friday, 8am

• 4pm, with every other weekend as needed to join our team in Easton, Maryland. As a Phone Counselor, you will triage at

• risk clients facing urgent or crisis situations requiring immediate attention via telephone or chat modalities by evaluating needs, assessing risks, providing goal

• directed counseling and crisis planning, and supporting clients through the crisis response system (CRS) process until discharge. What You’ll Do:

Benefits & Compensation

• Salary: $19.50 - $23.50/hr

Work Schedule

• Full-Time position.

• Weekend coverage may be required.

• Day shift only - no nights.

This position offers day shifts only. Work with Santé Group Companies in United States.