Crisis Hotline Phone Counselor (Part-Time)

6 days ago
United States$24.00 to $26.50 per hourPart TimeCounselor
✓ No Call

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This employer has 1785 open roles — high hiring urgency

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Your exact counter: $██k
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Job Description

About the Role

Join Unknown as a Crisis Hotline Phone Counselor (Part-Time) in United States. Do you have crisis hotline experience? Come join our team of compassionate and experienced staff at Baltimore County Crisis Response!

Key Responsibilities

  • Have the ability to work in a highly stressful environment that deals with frequent suicidal callers.
  • Assesses each caller’s presenting problem, support systems, coping skills and level of emergency to determine appropriate intervention.
  • Document all information in appropriate client case.
  • Can effectively deescalate a client in crisis, over the phone. Develop a rapport with client and maintain objectivity and demeanor on the phone.

Requirements

  • Person role. NOT REMOTE! What You’ll Do:
  • Have the ability to work in a highly stressful environment that deals with frequent suicidal callers.
  • Assesses each caller’s presenting problem, support systems, coping skills and level of emergency to determine appropriate intervention.
  • Document all information in appropriate client case.

Benefits & Compensation

  • Salary: $24-$26.5/hr (Est. $50k-$55k/year)

Work Schedule

  • evening shifts (4:00pm to 12:00am), weekends schedule.
  • Weekend coverage may be required.
  • Day shift only - no nights.

Apply to join Unknown as a Crisis Hotline Phone Counselor (Part-Time).

Key Skills

Crisis InterventionSuicide PreventionDe-escalationLethality AssessmentSupportive CounselingIntake ScreeningCrisis PlanningTriageCase DocumentationRisk AssessmentResource ReferralPatient Advocacy
HealthcareSocial ServicesCustomer Service & Supportvia Adp

Position Insights

Work-Life Balance Analysis

WeekdayDoc's proprietary algorithm rates Crisis Hotline Phone Counselor (Part-Time) at Confidential Employer a 6.0 out of 10 for work-life balance — classified as good. This places the position in the top 35% of all General Medicine physician listings evaluated on our platform. Contributing factors include no on-call duties.

This score reflects a generally positive work environment with some areas for improvement. Clinicians should evaluate scheduling and workload expectations carefully.

General Medicine — Physician Career Context

This General Medicine position at Confidential Employer is open to physician candidates.

Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.

Compensation Analysis

Stated compensation: $24.00 to $26.50 per hour.

This position also offers production-based compensation: $27 per hourly. Production bonuses can significantly increase total earnings above the stated base salary range.

Location & Logistics

This position is based in United States.

Why This Position Stands Out

  • No on-call requirements — clinicians are completely off-duty after hours
  • Transparent compensation ($0k–$0k)

Skills, Responsibilities & Benefits

Key skills and qualifications: Crisis Intervention, Suicide Prevention, De-escalation, Lethality Assessment, Supportive Counseling, Intake Screening, Crisis Planning, Triage. Candidates with experience in these areas may be especially well-suited for this General Medicine role.

Core responsibilities: Provide crisis intervention, supportive counseling, and suicide prevention services via a phone hotline for multiple counties. Responsibilities include conducting lethality assessments, dispatching emergency resources, and developing crisis plans for clients.

Benefits package: Sick leave, Employee Assistance Program, Annual wellness initiatives, Calm App access, Recognition & Rewards, Referral program, Exclusive Discounts, Training & Growth programs. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more General Medicine physician jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.

Confidential Employer logo

About Confidential Employer

Mental Health Care
Silver Spring, MD
0-2

Benefits & Perks

Sick leave
Employee Assistance Program
Annual wellness initiatives
Calm App access
Recognition & Rewards
Referral program
Exclusive Discounts
Training & Growth programs
6.0

Work-Life Balance Score

Top 50%

Protective Factors (1)

No on-call (β=6.95; p<0.001 for ↓ exhaustion)

Interpretation: Position includes 1 validated protective factor against burnout.

Job Details

Employment Type

Part Time

Posted

6d ago