Lead Member Service Counselor Branch (58950)
Job Description
About the Role
Join AAA Northeast as a Lead Member Service Counselor – Branch in United States. Job DetailsJob Location: Totowa, NJ 07512Position Type: Full TimeSalary Range: $24.50 - $28.
Key Responsibilities
- Delivers accurate and timely information to members regarding club products/services. Maintains department standards including servicing members in
- person and over
- phone and supporting club partnerships (such as Registry Services, TSA, etc.).
- Consistently meets and/or exceeds
Requirements
- Develops comprehensive knowledge of products and services offered by AAA Northeast. Through the five
- diamond process, cross selling techniques, and club and department training, educates members of all
Benefits & Compensation
- Salary: $50,960 - $59,488/yr
Work Schedule
- Full-Time position.
- Day shift only - no nights.
This position offers day shifts only. Work with AAA Northeast in United States.
Key Skills
Position Insights
Work-Life Balance Analysis
WeekdayDoc's proprietary algorithm rates Lead Member Service Counselor Branch (58950) at AAA Northeast a 7.5 out of 10 for work-life balance — classified as very good. This places the position in the top 10% of all counselor listings evaluated on our platform. Contributing factors include no on-call duties, no weekend requirements, no night shifts.
Positions in this range offer a solid balance between clinical responsibility and personal time. Most providers report manageable workloads with adequate recovery time.
Counselor Career Context
Licensed counselors and therapists are in high demand as mental health awareness grows, with telehealth platforms creating new opportunities for remote practice.
Compensation Analysis
AAA Northeast lists compensation for this counselor position at $51k to $59k annually.
Location & Logistics
This position is based in Totowa, New Jersey.
Why This Position Stands Out
- No on-call requirements — clinicians are completely off-duty after hours
- No weekend shifts — preserving personal and family time
- No night shifts — a daytime-only schedule
- Transparent compensation ($51k–$59k)
Skills, Responsibilities & Benefits
Key skills and qualifications: Customer Service, Sales, Relationship Building, Problem Solving, Cross Selling, Cash Handling, Inventory Management, Branch Operations. Candidates with experience in these areas may be especially well-suited for this counselor role.
Core responsibilities: Acts as a leader in the branch by handling complex member service issues and performing regular counselor duties. Manages daily branch operations, including cash reports, security procedures, and facility maintenance.
Benefits package: Health Insurance, Dental, Vision, 401k with match, Free AAA membership, Paid vacation, Holiday pay, Sick pay. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.
About WeekdayDoc
WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse thousands of counselor jobs on WeekdayDoc to find positions that prioritize sustainable careers.
Benefits & Perks
Work-Life Balance Score
Protective Factors (3)
No on-call (β=6.95; p<0.001 for ↓ exhaustion)
No weekends (57% ↓ work-life conflict)
No nights (Independent predictor ↓ burnout)
Interpretation: Position demonstrates strong burnout protection with 3 validated protective factors.
Job Details
Employment Type
Full-time
Posted
yesterday