Tele-Triage Nurse (RN), MA

About the Role

Hybrid tele-triage RN. $75K-$116K. Day shift. Fast-paced. Manage critical labs. Serious impact.

Work-Life Balance Factors

Remote/telehealth

⚠️ High patient volume
⚠️ Fast-paced environment

Key Responsibilities

• Perform rapid patient assessments by phone to identify severity of illness or injury
• Provide patient education and guidance on next steps (home care, follow-up, or emergency care)
• Coordinate care with providers, EMS, clinical staff, and ancillary departments
• Maintain accurate documentation in the EHR, including triage level, interventions, and communications
• Manages in-basket messages and co-manages care with clinical providers.
• Rapid clinical assessment and prioritization

Requirements

• Registered Nurse actively licensed in Commonwealth of Massachusetts (BSN required).
• Experience 1 to 3 years in Ambulatory nurse triaging (required).
• Triage training or certification (preferred)
• Current BLS certification (required).
• Experience working with target populations including but not limited to MSM, MSM of color, IDU, Haitian-Americans and African immigrants.
• Registered Nurse actively licensed in Commonwealth of Massachusetts (BSN required)

Benefits & Compensation

• Salary Range
• Collect and document patient history, vital signs, symptoms, and relevant risk factors
• The Telephone Triage RN will be a member of the Complex Care Management team, and work collaboratively with other members of the healthcare team