Patient Care Concierge - Beverly Hills - Mental Health

Serenity AG logo
Serenity AG
15 days ago
Beverly Hills, CaliforniaFull TimeMental HealthinNot on LinkedIn
✓ No Call✓ No Weekends

Job Description

About the Role

Join SerenityAG as a Patient Care Concierge - Beverly Hills - Mental Health in United States. About Us: Located in the heart of Beverly Hills, CA, Serenity AG partners with an innovative mental health practice meticulously designed down to every detail to deliver the most amazing patient experience possible. The clinic specializes in treating treatment resistant depression.

Key Responsibilities

  • one with a physician. Responsibilities: Provide seamless arrival/departure experience for all patients starting from profile check, pre
  • arrival communications, treatment room inspection, meet and greet, in
  • room check in, personalized amenity requests, and individualized safety

Requirements

  • person medical treatments. Answering patient calls, emails, and voicemails Assist the authorization team in verifying insurance eligibility and

Benefits & Compensation

  • 401(k) with employer match.

Work Schedule

  • Full-Time position.
  • No explicit call, weekend, or night shift information provided.

Apply to join SerenityAG as a Patient Care Concierge - Beverly Hills - Mental Health.

Key Skills

Customer ServiceMedical Office AdministrationAttention to DetailCommunication SkillsOrganizational SkillsMultitaskingEmotional IntelligenceProblem SolvingProactiveTechnology ProficiencyHealthcare Front Office OperationsLuxury ServicePatient InteractionAdministrative SupportClinical SupportTeam Collaboration
HealthcareCustomer Service & SupportAdministrativeHospitalityvia Workable
Serenity AG logo

About Serenity AG

Mental Health Care
2-5

Benefits & Perks

Medical Insurance
Dental Insurance
Vision Insurance
401k with 6% match
Paid Holidays
Vacation
Sick Time
Employee Assistance Program
4.0

Burnout Score

Below Average

Protective Factors (2)

No on-call (β=6.95; p<0.001 for ↓ exhaustion)

No weekends (57% ↓ work-life conflict)

Interpretation: Position shows moderate burnout protection with 2 validated protective factors.

Job Details

Employment Type

Full-time

Posted

15d ago