Patient Care Concierge - Beverly Hills - Mental Health

Serenity AG

2 months ago

Beverly Hills, CaliforniaFull TimeMental Health

✓ No Call✓ No Weekends

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Job Description

About the Role

Join SerenityAG as a Patient Care Concierge - Beverly Hills - Mental Health in United States. About Us: Located in the heart of Beverly Hills, CA, Serenity AG partners with an innovative mental health practice meticulously designed down to every detail to deliver the most amazing patient experience possible. The clinic specializes in treating treatment resistant depression.

Key Responsibilities

one with a physician. Responsibilities: Provide seamless arrival/departure experience for all patients starting from profile check, pre

arrival communications, treatment room inspection, meet and greet, in

room check in, personalized amenity requests, and individualized safety

Requirements

person medical treatments. Answering patient calls, emails, and voicemails Assist the authorization team in verifying insurance eligibility and

Benefits & Compensation

401(k) with employer match.

Work Schedule

Full-Time position.

No explicit call, weekend, or night shift information provided.

Apply to join SerenityAG as a Patient Care Concierge - Beverly Hills - Mental Health.

Key Skills

Customer ServiceMedical Office AdministrationAttention to DetailCommunication SkillsOrganizational SkillsMultitaskingEmotional IntelligenceProblem SolvingProactiveTechnology ProficiencyHealthcare Front Office OperationsLuxury ServicePatient InteractionAdministrative SupportClinical SupportTeam Collaboration

HealthcareCustomer Service & SupportAdministrativeHospitalityvia Workable

Position Insights

Work-Life Balance Overview

This Patient Care Concierge - Beverly Hills - Mental Health position at Serenity AG includes the following lifestyle factors: no on-call duties, no weekend requirements. Candidates should review the full job details to assess overall work-life fit.

Mental Health — Physician Career Context

This Mental Health position at Serenity AG is open to physician candidates.

Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.

Location & Logistics

This position is based in Beverly Hills, California.

Why This Position Stands Out

No on-call requirements — clinicians are completely off-duty after hours
No weekend shifts — preserving personal and family time

Skills, Responsibilities & Benefits

Key skills and qualifications: Customer Service, Medical Office Administration, Attention to Detail, Communication Skills, Organizational Skills, Multitasking, Emotional Intelligence, Problem Solving. Candidates with experience in these areas may be especially well-suited for this Mental Health role.

Core responsibilities: The Patient Care Concierge is responsible for providing a seamless experience for patients, managing day-to-day operations, and assisting with in-clinic administrative duties. This includes patient interactions, preparing treatment rooms, and supporting the clinical team.

Benefits package: Medical Insurance, Dental Insurance, Vision Insurance, 401k with 6% match, Paid Holidays, Vacation, Sick Time, Employee Assistance Program. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more Mental Health physician jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.