Counselor, CAADS

We have an opening for a Counselor, Center for Access and Disability Services (CAADS) at our Chattanooga State campus!

Our Purpose - We support and empower everyone in our community to learn without limits.

Our Values

We cultivate a welcome and supportive environment.

We care about the well-being of each other.

We instill trust through integrity and transparency.

We encourage fearless innovation and resilience.

We collaborate to build a better future.

Our Mission - We are Chattanooga State, a dedicated team that delivers accessible, innovative learning opportunities that surpass expectations.

Together, we enrich the lives of students, and their families; develop a talented workforce; and partner with our community to lead boldly into the future.

Position Summary

In alignment with the College’s mission and values, the Counselor provides services and support to students with disabilities under the direction of the CAADS Director.

This position reviews disability documentation, engages in the interactive process to determine reasonable accommodations, and coordinates services to ensure access to College programs and activities in compliance with the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act.

The Counselor collaborates with students, faculty, and staff to support student engagement, retention, and academic progress in a professional and welcoming environment.

Essential Functions

Holistic Student Support

• Review disability-related documentation to determine eligibility for services and engage in the interactive process with students to determine reasonable accommodations.
• Develop and maintain accommodation plans and communicate approved accommodations to appropriate campus partners.
• Coordinate accommodations and services with faculty, staff, and external vendors (including assistive technology services, ASL interpreting services, and alternate format providers).
• Provide ongoing support and coaching to students throughout the semester, assisting them in navigating accessibility needs and disability-related barriers in the academic environment.

Teaching Excellence

• Assist the Director with department operations, reporting, and documentation processes.
• Provide testing and proctoring support as needed, including coordination of approved testing accommodations.
• Participate in CAADS-related outreach efforts, including informational sessions, campus meetings, and community-based partnerships as assigned.
• Perform other duties as assigned in support of CAADS operations and departmental goals.

Organizational Culture and Program Innovation

• Advocate for students as needed by collaborating with campus departments to help address disability-related barriers and support a coordinated, student-centered experience.
• Maintain a welcoming and supportive environment for students and visitors.
• Support retention and student success efforts by promoting awareness of CAADS services and encouraging appropriate utilization.

Knowledge, Skills, and Work Characteristics

• Knowledge of the ADA, Section 504, and applicable disability-related compliance standards.
• Ability to apply the interactive process and determine reasonable accommodations in accordance with legal guidelines.
• Strong interpersonal and communication skills, including the ability to work effectively with students, faculty, and staff.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Ability to manage multiple tasks, maintain accurate records, and meet deadlines.
• Strong written communication skills, including documentation and professional correspondence.
• Ability to use office technology, including databases, word processing, and data entry systems.

Physical Requirements

• Physical requirements include those of working in a typical office setting.
• When participating in events with the departmental display materials, the counselor must have the ability to lift 10 pounds.

Required Qualifications

• Education and training: Master’s degree in special education, counseling, psychology, or like field.
• Work Experience: Two years of working with individuals with disabilities
• Working knowledge of the ADA and Section 504 law/guidelines

Preferred Qualifications

• 3-5 years of experience working in a college or university disability services setting.
• Demonstrated experience coordinating accommodations and providing case management support to disabled students.
• Advanced knowledge of ADA, Section 504, and higher education disability services best practices.
• Experience with assistive technology and/or accessible instructional materials processes.

Salary Range: $48,572 - $60,715

• Application review will begin 7 days after posting date *