Counselor-Travel Support

About the Role

Join American Express as a Counselor-Travel Support in United States.

Key Responsibilities

• end Card Member journey within the Lounge Deliver personalized, high

• touch service aligned with the American Express Customer First philosophy Anticipate customer needs and proactively resolve inquiries or concerns Provide concierge

Requirements

• facing role, ideally within a premium service environment Strong customer

• centric mindset with a proactive and solution

• oriented approach Excellent communication and interpersonal skills, with the ability to build rapport quickly Ability to manage multiple priorities effectively in a fast

Benefits & Compensation

• that support your holistic well-being so you can be and deliver your best.

Work Schedule

• Full-time position.

• No explicit call, weekend, or night shift information provided.

Apply to join American Express as a Counselor-Travel Support.