Counselor-Travel Support

American Express

1 month ago

United StatesFull TimeCounselor

✓ No Call✓ No Weekends

General Medicine pays $280k median — is this one competitive?

Compare this offer against Counselor physician salaries and know exactly what to ask for.

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Job Description

About the Role

Join American Express as a Counselor-Travel Support in United States.

Key Responsibilities

end Card Member journey within the Lounge Deliver personalized, high

touch service aligned with the American Express Customer First philosophy Anticipate customer needs and proactively resolve inquiries or concerns Provide concierge

Requirements

facing role, ideally within a premium service environment Strong customer

centric mindset with a proactive and solution

oriented approach Excellent communication and interpersonal skills, with the ability to build rapport quickly Ability to manage multiple priorities effectively in a fast

Benefits & Compensation

that support your holistic well-being so you can be and deliver your best.

Work Schedule

Full-time position.

No explicit call, weekend, or night shift information provided.

Apply to join American Express as a Counselor-Travel Support.

Key Skills

Customer Service ExcellenceBrand RepresentationJudgmentAdaptabilityCommunicationInterpersonal SkillsProblem SolvingConcierge ServicesTeamworkProfessionalismResilienceDigital Tools ProficiencyRelationship BuildingProactive Issue ResolutionAttention to DetailLuxury Service

HospitalityCustomer Service & SupportRetailvia Taleo

Position Insights

Work-Life Balance Analysis

WeekdayDoc's proprietary algorithm rates Counselor-Travel Support at American Express a 6.0 out of 10 for work-life balance — classified as good. This places the position in the top 35% of all General Medicine physician listings evaluated on our platform. Contributing factors include no on-call duties, no weekend requirements.

This score reflects a generally positive work environment with some areas for improvement. Clinicians should evaluate scheduling and workload expectations carefully.

General Medicine — Physician Career Context

This General Medicine position at American Express is open to physician candidates.

Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.

Location & Logistics

This position is based in United States.

Why This Position Stands Out

No on-call requirements — clinicians are completely off-duty after hours
No weekend shifts — preserving personal and family time

Skills, Responsibilities & Benefits

Key skills and qualifications: Customer Service Excellence, Brand Representation, Judgment, Adaptability, Communication, Interpersonal Skills, Problem Solving, Concierge Services. Candidates with experience in these areas may be especially well-suited for this General Medicine role.

Core responsibilities: The Ambassador will welcome and host Card Members, managing lounge access and taking ownership of the end-to-end Card Member journey within the premium lounge environment. This involves delivering personalized, high-touch service, anticipating needs, and providing concierge-style support while actin...

Benefits package: Bonus incentives, Support for financial-well-being and retirement, Comprehensive medical, Dental, Vision, Life insurance, Disability benefits, Flexible working model. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more General Medicine physician jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.