Patient Services Representative - Augusta Family Medicine

MaineGeneral Health System logo
MaineGeneral Health System
6 days ago
United StatesFull TimeFamily MedicineinNot on LinkedIn
✓ No Call✓ No Weekends

Job Description

About the Role

Join MaineGeneral Health System as a Patient Services Representative - Augusta Family Medicine in United States. Job Summary: This role is the front-line connection for patients arriving for care. You’ll handle reception, registration, and general clerical support while providing a welcoming, organized, and helpful experience for every patient who walks through the door.

Key Responsibilities

  • Greet patients, answer incoming calls, and support the daily flow of the department.
  • Schedule appointments using our computerized scheduling systems.
  • Verify insurance coverage, secure any needed authorizations, and collect co
  • pays or deductibles when required.

Benefits & Compensation

  • 401(k) with employer match.

Work Schedule

  • Full-Time position.
  • No explicit call, weekend, or night shift information provided.

Apply to join MaineGeneral Health System as a Patient Services Representative - Augusta Family Medicine.

Key Skills

ReceptionRegistrationClerical SupportCustomer ServiceSchedulingInsurance VerificationAuthorization SecuringCo-pay CollectionData EntryPatient Flow Support

Requirements

The ideal candidate enjoys a combination of administrative tasks and customer service, aiming to be an integral part of the care team from the patient's arrival. Specific duties involve handling calls, managing computerized scheduling, and ensuring compliance with financial and information gathering procedures.
HealthcareAdministrativeCustomer Service & Supportvia Workday
MaineGeneral Health System logo

About MaineGeneral Health System

Medical Practices
Augusta, Maine
0-2

Benefits & Perks

Health Insurance
Dental
Vision
Earned Time Plan
Employee Assistance Program
Tuition Reimbursement
403(b) Matching
401(a) Retirement
5.5

Burnout Score

Below Average

Protective Factors (2)

No on-call (β=6.95; p<0.001 for ↓ exhaustion)

No weekends (57% ↓ work-life conflict)

Interpretation: Position shows moderate burnout protection with 2 validated protective factors.

Job Details

Employment Type

Full-time

Posted

6d ago