Customer Experience Partner (US, Remote)
Job Description
About the Role
This remote position supports Eleos Health's commercial customers post-sale to ensure successful implementation and adoption of behavioral health technology.
Key Responsibilities
- Lead technical configurations and onboarding.
- Manage customer relationships and lifecycle.
- Monitor usage and recommend workflow improvements.
- Collaborate cross-functionally to optimize customer experience.
Requirements
- 3+ years in customer success or related SaaS roles.
- Strong communication and technical skills.
- Experience with healthcare workflows preferred.
Benefits & Compensation
- Salary range $100,000 - $130,000 per year.
- No explicit benefits mentioned.
Work Schedule
- No explicit call, weekend, or night shift requirements mentioned.
This role offers a chance to impact mental health care delivery by supporting clinicians and organizations in adopting innovative technology.
Position Insights
Work-Life Balance Analysis
WeekdayDoc's proprietary algorithm rates Customer Experience Partner (US, Remote) at Eleos Health a 6.0 out of 10 for work-life balance — classified as good. This places the position in the top 35% of all physician listings evaluated on our platform. Contributing factors include no on-call duties, no weekend requirements, remote work flexibility.
This score reflects a generally positive work environment with some areas for improvement. Clinicians should evaluate scheduling and workload expectations carefully.
Physician Career Context
Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.
Remote physician positions have grown significantly in recent years, offering clinicians the ability to maintain a full patient panel without geographic constraints or commute-related burnout.
Compensation Analysis
Eleos Health lists compensation for this physician position at $100k to $130k annually.
Location & Logistics
This is a fully remote physician position. Remote clinicians can practice from any state where they hold an active license, eliminating commute time and offering maximum schedule flexibility. Many remote healthcare positions also allow providers to establish a more sustainable long-term practice pattern.
Why This Position Stands Out
- No on-call requirements — clinicians are completely off-duty after hours
- No weekend shifts — preserving personal and family time
- Fully remote — work from anywhere with an active license
- Transparent compensation ($100k–$130k)
About WeekdayDoc
WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse thousands of physician jobs on WeekdayDoc to find positions that prioritize sustainable careers.
Work-Life Balance Score
Protective Factors (3)
Remote work (RR 0.57; 14-23% ↓ burnout)
No on-call (β=6.95; p<0.001 for ↓ exhaustion)
No weekends (57% ↓ work-life conflict)
Interpretation: Position demonstrates strong burnout protection with 3 validated protective factors.
Job Details
Posted
2mo ago
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